AP Technologies Group respects your privacy. This policy explains what personal information we collect through this website, why we collect it, what we do with it, and how you can access or correct it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to aptechnologiesgroup.com.au and to enquiries that reach us through it. If you contact us by phone, email or in person, the same principles apply to the information you give us.
What we collect
We only ask for what we need to respond to you properly. When you use the enquiry form on this website, that is typically:
- Your name
- Your phone number
- Your email address
- Details about your site, your project and the service you are after
You choose what to send. If you would rather not put project details in writing, call us on 1300 180 634 and tell us instead.
We do not seek sensitive information (such as health, financial or government identifier details) through this website. Please do not include it in an enquiry.
How the enquiry form works
This website is a static site with no database and no server-side form processing. The enquiry form opens a pre-filled message in your own email program and you press send yourself. That means your enquiry travels through your own email provider to sales@aptechnologiesgroup.com.au, exactly as if you had written to us directly. Nothing is stored on this website, and we do not receive anything until you actually send the message.
Standard email is not an encrypted channel. Treat it the way you would treat any other email, and call us instead if a matter is confidential.
How we use your information
We use the information you provide to:
- Respond to your enquiry and answer your questions
- Arrange a site assessment where one is needed
- Prepare and issue a quote
- Deliver, service and support the work you engage us for
- Keep records of the work we have done and meet our legal and tax obligations
We do not add you to a marketing list because you asked for a quote. If we ever want to send you something you did not ask for, we will ask first.
We do not sell your information
We do not sell, rent or trade personal information to anyone, and we do not disclose it for anyone else's marketing.
We may share limited information where it is genuinely necessary to do the job or where the law requires it. For example, with a supplier or subcontractor working with us on your site, with our email, accounting or IT providers as part of running the business, or with a regulator, insurer or court where we are required or permitted to disclose. In each case we share only what is needed, and we expect the same standard of care from anyone we work with.
Cookies and analytics
This website sets no tracking cookies, runs no advertising pixels and does not build a profile of your visit.
Fonts are loaded from Google Fonts, so your browser makes a request to Google's servers when a page loads, and your web host records ordinary server logs (such as IP address, browser type and pages requested) as part of serving the site. That is standard infrastructure behaviour rather than anything we use to identify you.
Storing and protecting information
Enquiries live in our business email and quoting records. We keep them on password-protected systems, limit access to the people who need it, and hold them only as long as we need them for the purpose they were given or for as long as the law requires us to keep business records. When information is no longer needed, we destroy or de-identify it.
No system is perfectly secure, but we take reasonable steps to protect information from misuse, loss, and unauthorised access, modification or disclosure.
Accessing, correcting or deleting your information
You can ask us what personal information we hold about you, ask us to correct it if it is wrong or out of date, or ask us to delete it. Contact us and we will respond within a reasonable time, usually within 30 days. We may need to verify who you are before we act on a request. If we cannot give you what you have asked for, we will tell you why.
Requests, questions and privacy complaints can go to:
- Email: sales@aptechnologiesgroup.com.au
- Phone: 1300 180 634
- Post: AP Technologies Group, 42/93–97 Newton Road, Wetherill Park NSW 2164
If you raise a privacy complaint with us, we will look into it and get back to you. If you are not satisfied with how we have handled it, you can take the matter to the Office of the Australian Information Commissioner at oaic.gov.au.
Links to other websites
Where this site links out to another organisation, that site has its own privacy policy and we are not responsible for how it handles your information.
Changes to this policy
We may update this policy as our business or the law changes. The current version always sits on this page, with the date below.
Last updated: July 2026